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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jocquice Spikes

July 11, 2024

5  out of  5 rating by Jocquice Spikes
"Excellent Agent with exceptional customer service. I've been a State Farm customer for many years and recently changed agents to Zulien's office. I was greeted within 24 hours with a welcome phone call to review my policies and ensure I had everything I needed. Everyone in the office is professional, attentive to my needs, and treats you like family - even the Office Rep Zochi Morales. I'm truly impressed with her patience, and outstanding support in going the extra mile. With such a remarkable insurance agent by our side, all of my coverage needs are in the best hands. If you're looking for an agent that does not treat you like a number, but an actual human being, this is the place for you!"
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Amyla Patricia Jimenez

July 3, 2024

5  out of  5 rating by Amyla Patricia Jimenez
"Office representative Zochil Morales made my first car accident report easy and smooth. As nervous and unsure on the procedure, representative Morales reinsured me everything was going to be fine, and helped me on every step. Overall Zulien’s team was beyond helpful and comforting for this traumatic experience. I would 10/10 recommend Zochil Morales as your representative."
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linda thompson

July 2, 2024

5  out of  5 rating by linda thompson
"Very happy with everyone at this office. Very friendly and also very helpful. They always answer my question and give me great customer service."
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Luis

July 2, 2024

5  out of  5 rating by Luis
"If looking for an insurance agent I would say Zulien and Zochi are just like the commercial from State Farm and beyond. I’ve been a customer for over ten years with them and every time something comes up, being in their hands makes me feel less stress, they truly care. They don’t make me feel like they’re just an agent, they really make you feel like you’re family! I have car, motorcycle, renters/home insurance with them, they cover everything I need and even gave me good pointers on how to save money when I first got my motorcycle. I could keep going on how great they are but I would say go check them out and you can see for yourself!"
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Cristina Pro

June 30, 2024

5  out of  5 rating by Cristina Pro
"Very understanding very helpful never had any problems with them"
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Jeanie Slater

April 29, 2024

5  out of  5 rating by Jeanie Slater
"Zulien and Zochil go above and beyond to help their clients. I feel more like family than client. They have been there with me every step of the way as we faced water damage in our home; a restoration company was referred and sent immediately lessening the damage. They came to our home to provide notary service when my significant other was too ill to leave the home. They are always responsive, friendly and the service is timely. This agency treats their clients with the utmost respect and care. I highly rate them. You would be lucky to have them in your corner."
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Tony Reyes

April 24, 2024

5  out of  5 rating by Tony Reyes
"Excellent customer service! I had just landed in Hawaii and wasn’t sure if I needed additional rental car insurance. I sent a message to the State Farm team and within less than an hour I was able to add the coverage to my policy. I enjoyed my trip knowing I was covered. Thank you Xóchitl for your quick response and action."
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Rona Velasco

September 29, 2023

5  out of  5 rating by Rona Velasco
"If you need home or car insurance, ask for Zochil Morales at State Farm, Pleasanton, CA. She's a 10, an asset to her firm. She works efficiently and diligently, and she's always on top of things. She's very pleasant and very professional. I'm keeping my insurances at State Farm because of Zochil. I hope she stays where she is as she gives the best customer service ever! God bless you, Zochil, thank you for all your help!"
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Stephanie Varela

September 27, 2023

5  out of  5 rating by Stephanie Varela
"Zochi and her team have been invaluable to my family and I for many many years! Her and her team are AMAZING at what they do and have been helping me navigate all to do with their services since I was 17! Now at 30 they are still my go to and I know I can count on them for anything! I would recommend (And have done so) Zochi and her team to anyone searching for great dependable and hard working folks! Thank you for all you do!"
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Nichole Pelayo

August 30, 2023

5  out of  5 rating by Nichole Pelayo
"Best of the best! Everyone I have interacted with is so nice! They are very accommodating and such a pleasure to work with. Every interaction feels like I’m chatting with family. It’s a great feeling knowing whenever I need to reach out they will be there to help asap! Couldn’t ask for a better insurance team!"
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Andres Aguirre

August 25, 2023

5  out of  5 rating by Andres Aguirre
"Our family has been with Zulien’s office since 2017 and we are really happy with the customer service they provide to us. The girls are friendly and very helpful when we have any questions about our policies or dealing with a claim. Their respond time to our phone calls, emails and text are prompt. Throughout the years they have checked in with us to review our insurance for our home, autos, and umbrella policy. I’ve never had an agent in the past review any policy after purchasing it. It makes a BIG difference when you have a good RELATIONSHIP. I recommend my oldest SON now that he is driving and in charge of paying his own insurance. Zochil took the time to explain the importance of having the right amount of coverage and what causes his insurance to go up. We won’t be going anywhere, and we will be staying with Zulien office. We recommend her to everyone! I JUST WANT TO SAY THANKS TO ZULIEN OFFICE MY LIFE BEING BETTER WHEN IT COMES TO MY CAR AND HOME POLICIES .. THANK YOU"
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Lesley Howard

August 25, 2023

5  out of  5 rating by Lesley Howard
"If I could give these ladies 10 stars I most DEFINITELY WOULD!!!! I have been a part of the State Farm family for well over 20 years. Zochil and Zulian have been more than helpful to me. Always provided impeccable Customer Service when it came to my auto insurance as well as life insurance policies. When I had to file claims , they made sure everything was done in a fast and thorough manner. My husband and my 3 children are now also members of State Farm! They’re the Absolute Best!"
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Jose Blanco

August 23, 2023

5  out of  5 rating by Jose Blanco
"For the nine years I been with state farm Zulien and Zochi have always been really helpful and kind when we have questions about our insurance or doing any changes to it … I Highly recommend them for anyone looking an insurance agent"
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Eren Gutierrez

April 17, 2023

5  out of  5 rating by Eren Gutierrez
"Happy Insured Individual here - I have been with this agent over a decade and can't say enough that will speak highly to their superb service. They are truly my insurance family who actually pays attention to you. They have amazing agents that care about you and your needs, who provide you with THE best customer service experience. The team personally guides you with any questions, claims, quotes, etc. in such a prompt way and offers quality insurance at what I've found to be the best rate. Now, Zochil (aka best agent ever) is my girl, so don't get her too busy because I'll always need her attention. Super feliz con mi agente Zulien Morales de State Farm con la cual e estado por mas de una decada. El servicio y atencion individual que ofrencen es incomparable. Los agentes se encargan de ti y saber/ofrecer los mejores servicios para ti. Es la mejor aseguranza que e podido encontrar, tanto por el excelente servicio al cliente como por los precios."
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Alicia “Aly”

January 10, 2023

5  out of  5 rating by Alicia “Aly”
"El mejor equipo de agentes estamos 10 años juntos y estamos muy felices con sus consejos de seguros para mi negocio y seguro personal. Siempre nos atienden súper bien recomendado al 100%"
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Corrie Christine

January 4, 2023

5  out of  5 rating by Corrie Christine
"The best insurance agency out there hands down. Their customer service is by far the best I’ve experienced."
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David Rodriguez

November 29, 2022

5  out of  5 rating by David Rodriguez
"Great customer service! Any questions I have they are quick to respond!"
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Dhar B

November 9, 2022

5  out of  5 rating by Dhar B
"I’ve been a loyal customer with Zulien office since 2013. They have provide me and my family GREAT customer service and have help us during our claim process. We have our autos, home and properties with Zulien’s office. I wouldn’t go anywhere else for my insurance."
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creolegurlly09 Flintroy

November 7, 2022

5  out of  5 rating by creolegurlly09 Flintroy
"Zochi was very helpful with adding a new vehicle onto my insurance plan. She also explained various plans that suited my needs. I really appreciate working with Zochi and her sister for my State Farm plans."
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Arthur Snowden

October 20, 2022

5  out of  5 rating by Arthur Snowden
"One of the best to ever do it, thank you so much for your service"
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Marilu Morales

September 24, 2022

5  out of  5 rating by Marilu Morales
"Excelente trabajo y servicio 👍👍"
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Jessica Robinson

July 29, 2022

5  out of  5 rating by Jessica Robinson
"Patient in understanding my needs."
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Andrea Noguez-Olguin

April 13, 2022

5  out of  5 rating by Andrea Noguez-Olguin
"Very helpful and efficient in getting me the best price and the best coverage."
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I. Hurt.

March 2, 2022

5  out of  5 rating by I. Hurt.
"I highly recommend Zochil, she is always attentive to my need as a customer and always responds quickly. Zochil you rocks!"
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Tauasosi Siufua

February 24, 2022

5  out of  5 rating by Tauasosi Siufua
"Zochil and Zulien are the best. My family have done business with them since 2008 when they were located in Hayward. Even though, now they have relocated to Pleasanton, my family still have them as our State Farm Agent and do business with them because their services always meets and exceeds our expectation. I definitely would recommend them to family and friends."